Return Policy

All Sales Are Final

Exclusively Full Priced Purchases Can Be Returned Or Exchanged And Only If The Item Is Damaged Or Defective. 

For Exchanges And Returns Please Email Us To  Returns@Dulceycalavera.Store

For Claims You Have 14 Days Since Your Product Is Delivered

Before Returning Your Order Please Contact Us.

We Won't Process Any Returns If You Don't Follow This Rules.

Returned Items Must Be In The Same Condition As When They Were Sent To You. We Do Not Accept Items That Have Been Damaged By The Client.

Please Return Your Order With An Insured Trackable Courier And Retain Your Receipt. We Won't Be Responsible For Items Damaged Or Lost In Transit. Please Include A Note With Your Name And Invoice Number, Once We Recieve Your Return, We Will Replace The Item We Cannot Refund Shipping Charges On Returned Items.

For Obvius Health Reasons Face Masks Are Not Returnable

We Are Not Responsible For Lost Items In Mail, But Please Contact Us If You Have A Lost Shipped Item